Bettering Plainfield with the facts since 2005

Wednesday, July 30, 2014

No ringy-dingys with City Hall phone system

Comedian Lily Tomlin's Ernestine the telephone operator would count
the ringy-dingys on calls she placed. At least hers got through.
View some of her classic routines on YouTube here.

For the third time this year, I was unable to complete phone calls to Plainfield City Hall offices. I wouldn't even get a ring or an error message -- just silence after dialing.

I have heard complaints from employees that the system is highly unreliable and plagued with other difficulties besides leaving callers in the lurch. Some say they have have problems retrieving voicemails also.

On top of that, there is word that the city is being billed thousands of dollars for unused phone lines in a dispute with its supplier.

This is the 21st century. Shouldn't we be able to get at least 20th century phone service?

  -- Dan Damon [follow]

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