So, what happened to the credit card information? |
I subscribe to the online version of the Courier News for its Plainfield news stories. The cost is $12.00 per month, which I figure means I am paying between $4.00 and $6.00 on average for a Plainfield news item.
This, of course, is all arranged by paying online with a credit card.
So several weeks ago, when the bank card I use for this payment was replaced with a new one (because the old one was compromised in some retail chain's hack), I immediately changed the accounts that I regularly used this card to pay for.
That would be Virgin Mobile (my cellphone serice), Amazon and -- tada! -- mycentraljersey.com (otherwise known as the Courier News).
VM and Amazon went without a hitch.
Not so for the Courier. Gannett has to have the crappies, most rinky-dink credit card operation out there.
Where on Amazon, you clearly have a choice to change or add a card, on the Courier's site, you have to hunt for where the creidt card info is supposed to go.
So, I finally find it and change the card to the new number.
We're flying blind by this point -- I get emails confirming the changes from the other two, but not MCJ.
Then, Saturday, an evelope arrives by snail mal from the Courier News billing department in Neptune, NJ: Your payment method was declined.
Going to my online account, I find the above -- with the credit card info wiped out!
So, now I have to call customer service -- wherever they're located -- and try to work it out.
This is the new age?
0 comments:
Post a Comment