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Tuesday, September 19, 2017

Missing child notification shows improvements in Plainfield Mass Communications System (PMCS)


From the Plainfield system's vendor's website.

 
After an August post (see here) on issues with Plainfield's emergency notification system, Mayor Mapp forwarded to me a portion of an email from the vendor suggesting a 'workround' for the problem: the City would simply broadcast two copies of the notice at the same time.

If the first message is clipped, the immediately following copy will be played complete.

Mayor Mapp advised the City would use the workaround pending the vendor's being able to provide a better fix.

Immediately after the Mayor's email, I noticed a definite improvement in the messages that came from the (908) 251-9137 number.

With today's notice of a Missing Person Alert for an 11-year-old girl last seen leaving her house for Maxson School Monday morning, I witnessed the full benefit of the workaround.

The first part of the notice was clipped and I only got the "last seen leaving for school" portion, but at the end the full message was repeated, with all details included.

Somewhat after 10:00 PM, there came another message from the alert system that the girl had been found and was safe.

Congrats to the Police Division for straightening the glitch out (and Thank You, Detective Green).

If you are not currently getting the city's emergency alerts, you should go at once to the city's website (here) and sign up for the PMCS. You will be glad you did.


  -- Dan Damon [follow]
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