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Friday, August 7, 2009

City Hall phones still out





Plainfield City Hall's phone saga continues.

As of 7:45 8:15 AM this morning, service is still out as far as I can tell, after calling about half a dozen numbers in several buildings and getting the message 'your call cannot be completed'.

That's a step up from yesterday, when the response was a rapid busy, then a disconnect. There is no information available on the city's official website.

The situation was called to my attention yesterday by a reader's email saying she had not been able to reach the Tax Collector's office to find out what's happened to the tax bills (that's another story).

Others confirmed that they were unable to reach City Hall officials on Wednesday because of the outage, and the Courier even mentions the fact that it was unable to reach City officials for comment on the Connolly story because the phones were down and they did not respond to emails (see story here).

One story making the rounds is that the problem is the result of two payments that were inadvertently switched -- those to the phone service and to Leon's Catering.

Say it isn't so.




-- Dan Damon

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5 comments:

Anonymous said...

I bet the administration is going to use this snafu to make a case for a full-time technology "czar" at a whole lotta money, someone who is politically connected. Why don't they conduct a nationwide search by advertising? There are probably many people who would relocate from Silicon Valley to the Northeast. The problem is that the city's incompetent leadership doesn't know how to structure and conduct a job search. It's easy--hire an executive search firm and have them screen candidates, and then interview the top 10, whittle it down, and then look more closely at the top five, then invite the top 3 to come for a formal interview--keep POLITICS OUT of it.

Dan said...

7:40 AM -- Wouldn't they have to make a phone call to place the ad?

Anonymous said...

Our "big whigs" still can talk on the phone. Remember they have "city" cell phones that we pay for. As long as they can talk, who cares if citizens or city employees can't conduct business.

Anonymous said...

10pm Friday evening - phone system still down

Anonymous said...

9:30 Saturday Evening
Day 4
Phones still out